Returns & Warranty

Étoile - Your Satisfaction, Our Priority

At Étoile we strive for nothing less than your complete satisfaction. We understand that choosing the perfect piece of jewelry is a personal journey, which is why we have designed a returns policy to ensure that you can enjoy your Étoile jewelry with complete confidence.

Returns within 30 days

If you are not completely satisfied within 30 days of receiving the product, we offer the option to return the product. We want you to have the perfect Étoile experience, and if something doesn't quite meet your expectations, we're here to make it right.

Returns Conditions

When returning, we only ask that the product is clean and in good condition. We want to ensure that every piece of Étoile jewelry that leaves our studio maintains the quality and magic we are known for.

Share your story and contribute to the magic

At Étoile we believe that every piece of jewelry tells a unique story. That is why we ask for your agreement to use your photo for promotional purposes when returning. Your story contributes to the magic of Étoile and inspires others to find their own unique piece of jewelry.

Customer service is ready to assist you

Do you have questions about the returns process or would you like to request a return? Our customer service is ready to assist you. Please send us a message and we will do everything we can to help you and ensure that you are completely satisfied with your Étoile jewelry.

At Étoile, your satisfaction is our priority. We are committed to creating jewelry that is not only beautiful, but also a lasting memory. Thank you for being part of the Étoile family.

Contact details:

Chamber of Commerce: 91657385
VAT ID: NL004906180B17